Relay trucking made all the right promises. Why did it not fly?

The innovative operating model, which was expected to address driver shortage and improve efficiencies, hasn't been delivered as it could not address real challenges on the ground. While DHL SmarTrucking found the relay unsustainable within a few months of piloting it, Rivigo hopes to overhaul it with a new strategy. But the key question is: does relay have a future?

from Economy-Prime-Economic Times