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Pushed to a corner by the pandemic and apps, Mumbai’s dabbawalas prep for a last stand

For the first time in its 130-year run, Mumbai’s dabbawala business is showing its age. Delivery apps and the work-from-home regimen have been slowing it down. So, how does it still keep running in the city that never sleeps? By using an age-old hack: If you can’t beat them, join them.

from Economy-Prime-Economic Times

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